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". . People power the Firewall . ."
Technology alone cannot secure an organisation. The true battleground lies in the minds and behaviours of employees , making security culture the CISO’s most critical challenge.
The 2024 Cybersecurity Culture Report by (ISC)² reveals that 65% of data breaches involve human error, underscoring the importance of cultivating a security-aware workforce.
Building a strong security culture requires sustained effort and leadership. CISOs must move beyond technical controls to foster an environment where security is a shared responsibility and core organisational value.
Key elements of an effective security culture include:
- Tailored education and awareness programmes that engage all staff levels from new hires to executives
- Clear, consistent communication of policies, risks, and expected behaviours, making security practical and relevant
- Leadership that models good security habits and holds everyone accountable
- Encouragement of open reporting of incidents or near misses without fear of blame, fostering trust and continuous improvement
- Recognition and reward schemes that reinforce positive behaviours
A thriving security culture transforms employees from potential vulnerabilities into active defenders, reducing risks from phishing, social engineering, and insider threats.
CISOs who prioritise culture alongside technology create organisations better equipped to withstand and respond to the cyber threats of today and tomorrow.
Questions to consider
- How does your organisation promote openness and trust when it comes to reporting security incidents?
- Are your security awareness programmes engaging enough to change behaviours?
- What incentives or recognition schemes do you have in place to reward good security practices?
